Training staff in energy efficiency is a fundamental building block of an effective housing energy strategy. Housing management organisations will be more likely to reach their energy efficiency and affordable warmth targets if staff are well-trained.
This document addresses the need for a designated training officer and outlines four levels of training provision:
- Basic energy awareness training for all staff
- In-depth training for staff giving specific energy advice to tenants
- Policy training for housing managers
- Technical training for technical officers
"Energy Training for Staff" also covers:
- Energy advice courses leading to qualifications
- Other energy advice training courses
- Refresher courses
- Energy rating courses
Click here to download "Energy Training for Staff".