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Free advice

For independent, expert advice on saving energy in your home, call the Energy Saving Advice Service:

  • Monday to Friday 9am to 8pm
  • Saturday 10am to 2pm

0300 123 1234 – all you pay for is a national rate call.

If you live in Scotland, call Home Energy Scotland free on 0808 808 2282.

Regional offices

(please note, these offices do not provide advice)



Head office


Call for advice


Energy Saving Trust England, 21 Dartmouth Street, London, SW1H 9BP

020 7222 0101

020 7654 2444

0300 123 1234

Northern Ireland

Energy Saving Trust Northern Ireland, Titanic Suites, 55/59 Adelaide Street, Belfast, BT2 8FE

028 9072 6006


0800 1422 865


Energy Saving Trust Scotland, Second Floor, Ocean Point 1, 94 Ocean Drive, Edinburgh, EH6 6JH

0131 555 7900

0131 555 7919

0808 808 2282


Energy Saving Trust Wales, 1 Caspian Point, Caspian Way, Cardiff Bay, Cardiff, CF10 4DQ

029 2046 8340


0300 123 1234


Press office

If you are a member of the media with a press or media-related enquiry, please call our press office on 020 7227 0398.

Email us

If you are seeking information, support or funding for making energy efficiency improvements to your home please contact the Energy Saving Advice Service if you are based in England or Wales by calling 0300 123 1234 or emailing

If you live in Scotland, please contact Home Energy Scotland on 0808 808 2282 or get in touch through our contact form

For complaints relating to the Energy Saving Trust please tell us:

  • your first and last name
  • the first line of your address and your postcode (so we can see if you are already on our system).

If you are contacting us about a problem on this website please also include:

  • the browser you are using (Internet Explorer, Firefox, Chrome, Safari)
  • your operating system (Windows, Mac)
  • the page where there was a problem
  • and any details about the problem you think would help.

Send your email to

We will try to reply within five working days.

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