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Speak with our experts for free, local advice

For independent, expert advice on saving energy in your home, or for funding requests for making energy efficiency improvements, contact your local energy advice centre.

England, Wales and Northern Ireland

Call the Energy Saving Advice Service on 0300 123 1234.

Calling hours: Monday to Friday, 9am to 8pm. (Calls cost no more than a national rate call).

Scotland

Call Home Energy Scotland free on 0808 808 2282 or complete the correct contact form.

Calling hours: Monday to Friday, 8am to 8pm, Saturday 9am to 5pm.

Regional offices

(Note: these offices do not provide advice)

Country

Address

Head office

Fax

England

Energy Saving Trust England, 30 North Colonnade, Canary Wharf, London, E14 5GP

020 7222 0101

020 7654 2444

Northern Ireland

Energy Saving Trust Northern Ireland, Titanic Suites, 55/59 Adelaide Street, Belfast, BT2 8FE

028 9072 6006

 

Scotland

Energy Saving Trust Scotland, Second Floor, Ocean Point 1, 94 Ocean Drive, Edinburgh, EH6 6JH

0131 555 7900

0131 555 7919

Wales

Energy Saving Trust Wales, 33 Cathedral Road, Cardiff CF11 9HB

029 2046 8340

 

Business Services

Find out more about how we can help your business or organisation through Product Performance, Fleet Services or Data and Insight expertise. 

Call our Product, Transport or Consultancy professionals on 020 7222 0101 to discuss your requirements. Calling hours: Monday to Friday, 9am to 5pm.

Alternatively, email the team at business@est.org.uk with details of your query.

Press office

If you are a member of the media with a press or media-related enquiry, please contact Steven Flanagan, Weber Shandwick, on 0141 333 0557 or email: SFlanagan@webershandwick.com.

Staying in touch

Email

Subscribe to our monthly energy saving email Energywire, delivering expert advice and top-tips for saving energy and reducing fuel bills at home. Energywire will keep you informed about exclusive offers such as field trials and the chance to win energy-saving products and goodies.

Social

Follow us for regular energy saving news and updates via Facebook, Twitter, LinkedIn, Google+ or YouTube.

Company feedback

Please email any complaints or feedback to customer.feedback@est.org.uk and include:

  • your first and last name
  • the first line of your address and postcode (we'll check to see if you're already on our system)

Please note, this inbox is not monitored to offer advice. Please call your relevant advice centre on the number listed at the top of this page.

If you are contacting us about a problem on the site, please also include:

  • the browser you're using (i.e. Internet Explorer (plus version), Mozilla Firefox, Google Chrome, Safari)
  • your operating system (i.e. Windows, Mac)
  • the webpage where the problem occurred
  • a screenshot of the error, if possible
We will aim to reply within one month. Read our Treating Customers Fairly statement.