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Working for the Energy Saving Trust

As an equal opportunities employer, we are committed to ensuring that our workplace and employment practices are free from discrimination, harassment or victimisation on any grounds, and all our employees are responsible for implementing these policies.

We also adopt recruitment practices and procedures that are intended to ensure equality of opportunity, and all appointments are made on merit. Due to the volume of applications we may receive, we regret that we may not be able to acknowledge every one. Successful candidates will be informed if they have been selected for interview. If you have not heard from us within two weeks of the closing date then unfortunately you have not been successful on this occasion.

Energy Saving Trust offers a competitive salary and benefit package for the right candidate.

Current vacancies

Telephone Advisor, Wales

Closing Date: 6 July 2018
Issue Date: 22 June 2018

Position Ref No: GN 224
Location: Cathedral Road, Cardiff
Contractual Hours: Full time (37.5 hours per week), fixed term contract to 31st March 2019.
Salary: Salary package of up to £16,458 per annum (pro-rata)
 

Job specification
The Energy Saving Trust is looking to recruit a telephone advisor on a fixed term contract, to join our team in delivering continued excellent customer service to consumers in Wales.

You will be responsible for ensuring performance levels are met by:

  • Providing an excellent level of customer service at all times
  • Ensuring all enquiries are answered and accurately recorded within specified service levels and timescales
  • Actively encouraging a number of number of households to update energy saving measures in their home through both inbound and outbound calls
  • Ensuring individual and team targets are achieved within specified timescales

 

Knowledge, skills and qualifications required

  • Proven experience of delivering high standards of customer service
  • Solid experience of working in a call centre environment
  • Excellent telephone and customer care skills
  • Good IT skills
  • Ability to speak Welsh is highly desirable
     

For further details please click here to view the job description.

This is a full-time (37.5 hours per week), fixed term contract to 31st March 2019. Applications close 6 July 2018.

Application process

To apply, please send your CV and a covering letter by email to recruitment@est.org.uk, citing the reference number GN 224 in the subject line.

As an equal opportunities employer, we ensure our workforce is diverse as the community we serve.

Shared Ownership Manager

Closing Date: 26th June 2018
Issue Date: 14th June 2018
Position Ref No: CM 223
Location: Based in Edinburgh but with some flexibility for remote/home working. Post will require regular travel around Scotland. 

Salary: This is grade 4 (£27,000−£30,000 per annum), fixed term position to March 2020, which may be extended.

We have an exciting opportunity for a dynamic individual to be our Shared Ownership Manager and join the team delivering the Scottish Government’s Community and Renewable Energy Scheme (CARES).  

CARES successfully supports communities to develop, own, operate and benefit from renewable energy projects and this pivotal role will see our successful candidate help support communities to to take a shared ownership stake in commercial renewable energy project. The income stream from a shared ownership project can be an opportunity for a community to transform itself, both financially and socially.

Shared ownership is when a community is a meaningful financial partner in a commercial renewable energy project and it has been identified as a priority by the Scottish Government for CARES.  This work is at the cutting edge of community energy in Scotland and we need someone who will help lead the change from one-off shared ownership projects to a place where community investment is the industry standard.

To make these changes you need to be dynamic and highly motivated. Our ideal candidate will have a proven track record of developing projects in the onshore renewable energy sector and/or experience of supporting commercial investments.  You will need to work with diverse stakeholders with differing objectives and this will require you to be an outstanding communicator with excellent interpersonal and relationship-building skills. A collaborative and strategic approach will also be integral to delivering projects successfully.

For further details please click here to view the job description. 

This is a full-time, fixed-term contract position to March 2020, with the possibility of an extension. Applications close 12.30pm, 26 June, 2018.

To apply, please forward your curriculum vitae and cover letter that clearly outlines your suitability for the post (based on the job description) to recruitment@est.org.uk, citing the reference number you are applying for in the subject line.

Only people with the right to work in the UK may apply for this position.

Programme Support Officer

Programme Support Officer

Closing date: 5pm, Monday 21 May 2018
Issue date: 16 May 2018
Position ref no: GN 213
Location: Cardiff

Salary: £16,450-£18,750 per annum, depending on experience

We have an opportunity for an experienced administrator to join our Cardiff office to provide support in health and safety, sustainability, reporting and general office management.

Your main responsibilities will be to support programme managers to ensure they: have all necessary information and equipment, process financial data, provide regular reports and maintain office awareness of ISO standards in the work being delivered. This post will manage the Cardiff office facilities, including liaising with building management, purchasing office supplies and coordinate health and safety activities.

Your ability to plan and prioritise work is essential in this busy environment, along with demonstrated effective communication skills enabling you to deliver a high standard of customer service. Overall, business administration skills, an interest in office facilities and a good knowledge of Microsoft, particularly Excel, will underpin the successful delivery of this role. You will be an excellent communicator and comfortable dealing with people at all levels, including visitors, contractors and senior managers.

For more information please review the job description.

This is a full time permanent post. Applications close 5pm, 21 May 2018.

To apply, please forward your curriculum vitae and cover letter to recruitment@est.org.uk, citing the reference number you are apply for in the subject line.

Only people with the right to work in the UK may apply for this position.

Team Leader (maternity cover)

Team Leader (maternity cover)

Closing date: 5pm, Wednesday 30 May 2018
Issue date: 16 May 2018
Position ref no: GN 216
Location: Cardiff

Salary: up to £21,450 per annum, depending on experience

We have an opportunity for you to share the management of the Wales Advice Centre.  You will manage daily operations including, implementing new service offerings and optimising the team performance. You will deliver contractual targets and achieve exceptional levels of customer service and energy advice to the general public.

Focusing on day to day people management, you will lead and develop the team continuously improving processes and systems to achieve the best outcomes for the business. You will analyse and report on key performance indicators and engage with stakeholders resolving complaints and building third party relationships.

Your exceptional customer service experience and significant experience of a call centre environment coupled with your effective communication skills will position you well for this role. Having demonstrated people management experience and inspiring and proactive, results orientated approach will ensure your success.

For furtehr details, please view the job description

This is a full time position covering maternity leave. Applications close 5pm, 30 May 2018

To apply, please forward your curriculum vitae and cover letter to recruitment@est.org.uk, citing the reference number you are apply for in the subject line.

Only people with the right to work in the UK may apply for this position.

Operations Manager, Northern Ireland

Operations Manager, Northern Ireland

Closing Date: 4 June 2018
Issue Date: 17 May 2018

Position Ref No: MT 178

Location: Belfast

Salary: part time role (18 - 22.5 hours per week), FTE up to £38,000 per annum, depending on experience

We have an exciting opportunity for you to lead EST’s work in Northern Ireland, overseeing the management of Northern Ireland Sustainability Energy Programmes (NISEP) and identifying new business opportunities in NI.

You will be a confident and experienced project manager with an interest in energy efficiency and policy. You will oversee and deliver all elements of contract management including project management and monitoring reporting, financial planning and analysis, tendering, creating and implementing processes and procedures for subcontractors and project team members. You will liaise with a number of stakeholders and committees including NI Assembly Ministers, Westminster MPs, Assembly Committees and Government Departments of the NI Executive and lead on client engagement and management.

Your ability to plan and prioritise multiple competing activities and drive and negotiate to influence results through people is essential in this fast-paced environment. Your solid project management skills and expert knowledge of NI energy policy and housing, and advanced communication skills will underpin the successful delivery of the project.

As there is regular travel across Northern Ireland a valid clean full UK driving license

For further details please visit EST’s website to view the job description.

Applications close 5pm 4 June2018.

To apply please email recruitment@est.org.uk, citing the reference number you are applying for in the subject line, and provide: a cover letter and your curriculum vitae.

Only people with the right to work in the UK may apply for this position.

Programme Manager, Scottish Transport

Programe Manager, Scottish Tarnsport

Closing Date: 7 June 2018
Issue Date: 30 May 2018

Position Ref No: ME 220

Location: Edinburgh

Salary: around £33,000 per annum, depending on experience

We have an opportunity for you to join the Transport team providing effective and efficient operational management of the transport programmes in Scotland.

You will undertake all elements of programme management including, resource planning and analysis,  project management, regular monitoring/ target reporting against KPIs and identifying new opportunities for forthcoming business plans. You will liaise with a number of stakeholders, contractors and internal teams.

Your ability to plan and prioritise competing projects and drive and negotiate to influence results and people is essential in this fast-paced environment.  Your written and verbal communications skills will be fundamental to your effective performance. Additionally, your overall business management skills and sustainable transport knowledge will underpin the successful delivery of programmes.

For further details please visit EST’s website to view the job description.

Interviews to take place 21, 22 and 26 June 2017.

Applications close 5pm 7 June 2018.

To apply please email recruitment@est.org.uk, citing the reference number you are applying for in the subject line, and provide: a cover letter and your curriculum vitae.

Only people with the right to work in the UK may apply for this position.

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