Jobs

Working for the Energy Saving Trust

As an equal opportunities employer, we are committed to ensuring that our workplace and employment practices are free from discrimination, harassment or victimisation on any grounds, and all our employees are responsible for implementing these policies.

We also adopt recruitment practices and procedures that are intended to ensure equality of opportunity, and all appointments are made on merit. Unless otherwise stated, only people with the right to work in the UK may apply for these positions.

Energy Saving Trust offers a competitive salary and benefit package for the right candidate.

To apply, please forward your curriculum vitae and cover letter to recruitment@est.org.uk, citing the reference number you are applying for in the subject line.

Current vacancies

Data Management Officer

Closing Date:         31 May 2013
Issue Date:             21 May 2013
Position Ref No:     LY 855
 

Location:               Edinburgh

Salary:                  around £22,000 per annum, depending on experience 

We have an exciting opportunity for you to join the Home Energy Scotland team. As a data expert, you will provide data and information for organisational reports and tools for internal teams and external partners. You will be the primary facilitator for extracting, processing and reporting on data from MS Dynamics CRM system and other internal data systems.

Your solid knowledge of data management systems and ability to manipulate and analyse data, including a strong ability to plan and prioritise a busy work schedule will be critical for your success. Additionally, your overall business administration skills will underpin the successful delivery of a number of projects.

This is a fixed term position with an end date of 31 March 2014. Applications close 5pm, 31 May 2013.

Read the full job spec for the Data Management Officer vacancy

Interviews to take place w/c 17 June 2013.

To apply, please forward your curriculum vitae and cover letter to hr@est.org.uk, citing the reference number you are applying for in the subject line. 

Only people with the right to work in the UK may apply for this position.

Quality Manager

Closing Date: 27 May 2013
Position Ref No: LM 853

Location: Edinburgh

Salary: around £33,500 per annum, depending on experience 

We have an exciting opportunity for you to join the Home Energy Scotland team; working on the Scottish Government funded Home Energy Scotland advice service.

You will undertake all elements of managing and developing the quality of Home Energy Scotland in order to deliver a world class service to our customers. This will include managing quality assurance, strengthening processes and work practices by managing an information hub, providing on- going training for advisors, reviewing the customer experience through its different forms and assessing and monitoring KPIs. You will liaise with a number of stakeholders and internal teams and facilitate the sharing and adoption of best practice. You will also have line management responsibility.

Your ability to plan and prioritise work is essential and your drive to negotiate to influence results and people is essential in this fast-paced environment.  Additionally, your solid knowledge and skills on delivering high-quality customer experience is paramount in this role, and your written and verbal communications skills will be fundamental to your effective performance.

This is a fixed term position. Applications close 5pm, Monday 27 May 2013.

Read the full job spec for the Quality Manager vacancy.

To apply, please forward your curriculum vitae and cover letter outlining why you are applying for the post to hr@est.org.uk, citing the reference number you are applying for in the subject line. 

Only people with the right to work in the UK may apply for this position.

Telephone Advisor

Closing Date: 30 May 2013
Issue Date: 22 May 2013
Position Ref No: GN 859

Location: Cardiff

Salary: around £16,200 per annum, depending on experience  

We have an exciting opportunity within the ESTac team in Wales. You will provide phone information and advice on energy efficiency and renewable energy, to help consumers adapt their household to achieve a low carbon lifestyle. This may on occasions involve attending public events to offer advice and information.  You will record interactions and meet call quality targets.

Your solid experience of working within a call centre environment and delivering customer service to a high standard will prepare you well for this position.  Your team player and enthusiastic attitude will ensure your success in reaching time-bound targets.

For more information please log onto the intranet for the job description. Here is the intranet link: http://intranet.est.org.uk/Working-here/HR/Vacancies

This is a fixed term position until 31 March 2014. Applications close 5pm, Thursday 30 May 2013.

Read the full job spec for the Telephone Advisor vacancy

To apply, please forward your curriculum vitae and cover letter to recruitment@est.org.uk, citing the reference number you are applying for in the subject line.

Only people with the right to work in the UK may apply for this position.

Web Marketing Intern

Web Marketing Intern